Remember, you do not just HAVE a roommate, YOU ARE a roommate. Having a roommate may be a new experience for many residents, and you will need to learn to negotiate and open the lines of communication to have a successful relationship.

Discuss these issues with your roommate(s):

Resolving Conflict Through Mediation

If you have roommate issues that seem unresolvable there are mediators available to help you both work through your dispute. Your Resident Assistant, Resident Director and Community Director are trained to help you work out your difficulties.

To begin the mediation process:

• Contact your RA and request assistance.
• Be willing to clearly state your issues.
• The mediator will facilitate discussion.
• You will work to develop a mutually agreeable compromise.
• An agreement is designed to address all resolved issues.
• If the agreement is violated administrative action may be taken.

Repairs

The Residential Facilities Service Center receives all requests from students and staff for repairs in university-owned housing. This is a 24-hour service.

To request a repair:

• Call (31)4-WORK
• Give your name, campus address, telephone number and a description of the problem.
• Write down the work order number so you may check on the progress of the repair.

Quiet Hours

Designated quiet hours in all residence halls are from 10:00pm to 8:00am, weekdays, and midnight to 10:00am, weekends. “Quiet hours” refer to those periods when the residence halls must remain especially quiet. Quiet hours are maintained to provide an atmosphere conducive to relaxation, study and sleep. During designated quiet hours it is expected that all residents will contain noise so it cannot be heard outside of their room with the door closed.

We expect that each student will take responsibility for developing a community which fosters scholarship, citizenship and leadership. It is not possible to accommodate the needs of every resident regarding sleep and study time. However, through your unit agreement process, quiet hours may be extended to meet the needs of your unit.

Reasonable quiet is maintained 24 hours a day throughout the residence halls. These are referred to as “courtesy hours.” When asked by another resident to reduce noise/lower the volume of your music, or conversation, you will be expected to immediately do so out of courtesy to your neighbors.

Visiting Hours

With the exception of Cecil Hall (all women, limited visitation hours), residents may have guests of either sex visit in their rooms 24 hours a day, so long as their roommate(s) agrees. Other provisions for visiting hours vary from building to building. Your RA will review any specific policies which exist within your building. You and your guests are expected to be respectful and considerate of your roommates’ study and rest.

Visitors and Guests

Visitors should notify you of their arrival by using the call box outside of the entrance door. From the time that they enter the building, your visitors are your responsibility. Although these steps may seem inconvenient, they are important to ensure a safe and secure environment.

There are several guidelines used to address problems which may occur:

• Residents are held responsible for the behavior of their guests.
• Residents must get the prior approval of their roommates in order to have a guest stay overnight.
• Guests may stay in a resident’s room for no longer than three consecutive nights, always with the roommate’s(s’) approval.
• Any individual who does not have a valid Residence Halls/Dining Services Agreement is not allowed to live or stay in a University residence hall.

Cohabitation is not condoned; infractions should be reported to a staff member.

Staff in Residence Halls

Resident Assistants (RAs) are:

• Undergraduate students who live on student units
• First point of contact for student concerns
• Trained in referrals to University resources, leading programs and activities for/by unit residents, mediating conflicts, confronting problems

Staff Assistants (SAs) are:

• Undergraduate students who live in the community in which they work and primarily assist a Resident Director in the daily operations of administration and community development

Resident Directors (RDs) are:

• Full-time professional staff who live on campus
• Supervisors of RAs and SAs
• Responsible for approximately 500 students

Community Assistants (CAs) are:

• Undergraduate students who staff the Service Desk(s) in your community
• Trained in providing information, managing keys, mail and packages, and activating duty system in emergencies

Customer Service Supervisors (CSSs) are:

• Undergraduate students who manage day-to-day operations at the service desks
• Supervisors of CAs

Community Directors (CDs) are:

• Full-time professional staff
• Supervise RDs, select and evaluate all staff
• Have two or more years full-time residence halls management experience